Refunds & Returns Policy

1. Our 30-Day Satisfaction Guarantee

At Malik Prime LLC, your satisfaction with our kitchen appliances, cookware, and garden equipment is our highest priority. We offer a comprehensive 30-day return window from the date of package delivery. If you are not completely satisfied with your item for any reason, you may request a replacement or a full refund.

2. Eligibility for Returns

To qualify for a standard return and refund, your item must meet the following criteria:

• Initiated within 30 calendar days of confirmed delivery.
• Product must be in original packaging with all included accessories, attachments, and manuals.
• Item must be in clean, functional condition without physical damage caused by improper usage.
• Proof of purchase (order number, e.g. MP-XXXXXX) must be provided.

3. Damaged or Defective Items

In the rare event that your kitchen or garden item arrives damaged in transit or defective from the factory:

Please notify us within 7 days of delivery at contact@malikprimellc.com with a brief description and photo of the issue. We will immediately ship an expedited replacement at zero extra cost to you or issue a 100% full refund.

4. Step-by-Step Return Process

5. Refund Processing Timelines

Once your returned package arrives at our distribution warehouse and is inspected, an automatic confirmation email is dispatched. Approved refunds are credited back to your original credit card, bank account, or payment gateway within 3 to 5 business days depending on your financial institution.